Bob Ward is a Principal Escalation Engineer in Microsoft Customer Service and Support (CSS) based in the Microsoft Regional Support Center in Irving, Texas. He has worked with Microsoft since 1993 and has now supported every release of Microsoft SQL Server from 1.1 for OS/2 to SQL Server 2008. Bob has been presenting topics on SQL Server at PASS Summits since 2003 both in the United States and Europe. His background in the computer industry spans 24 years and includes database development projects with companies like General Dynamics, Harris Hospital, and American Airlines. Bob graduated with a bachelor's degree in computer science from Baylor University in 1986. Bob has co-authored the book SQL Server 2005 Practical Troubleshooting: The Database Engine including chapters on advanced data recovery and troubleshooting critical errors. He now authors and directs one of the most popular blog sites for SQL Server advanced users at http://blogs.msdn.com/psssql
While knowledge of SQL Server troubleshooting still applies to the Windows Azure SQL Database service, there are new and different features, methods, and tools that are unique to cloud database computing. Come learn about these new techniques.